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FAQs

  • Are your Crackers made in the UK?
    Yes they really are made by hand in the UK, however some contents may be sourced outside of the UK.
  • Can you personalize crackers?
    Yes we can personalize crackers for any occasion.
  • How long does the personal/customized crackers take?
    These can take up to a week to make depending on quantity and time of year.
  • Are your Eco-Friendly Crackers recyclable?
    Yes they are recyclable.
  • Do the crackers arrive in fancy plastic presentation boxes?
    No, we avoid using one use plastics, they come in a plain white box.
  • Is delivery free in the UK?
    Yes, 2nd class delivery is free of charge and it can take 3 to 4 days to be delivered however in the busy festive periods it can take longer, we do have a 1 to 2 day delivery service available.
  • Do you ship abroad?
    Yes we do. Estimated International delivery times are: Europe delivery approximately 5 - 10 working days and Worldwide delivery approximately 7 - 14 working days, this also depends on the time of year, During Festive periods please allow a little bit longer.
  • Can you expedite my delivery abroad if I pay extra?
    Sorry we can’t expedite deliveries, the Royal Mail doesn’t offer this service.
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